Your privacy
How we look after the personal and health information you share with us.
Wonderful Mind collects personal and health information so we can provide safe, effective therapy and assessment services. We handle it in line with the Privacy Act 1988 (Cth), the Australian Privacy Principles and the Health Records Act 2001 (Vic).
What we collect
Contact details, information about your child and family, health and developmental history, funding details such as NDIS or Medicare information, and the notes and reports created during our work together.
How we use it
To provide and coordinate services, communicate with you, manage funding and billing, and meet our professional and legal obligations. With your consent, we may share information with other people involved in your child’s care, such as your GP, school or NDIS planner.
Confidentiality and its limits
What you share in sessions is confidential. We may need to share information without consent where the law requires it, or where there is a serious and imminent risk to someone’s safety.
Access and correction
You can ask to see or correct the information we hold about you or your child. Contact us at admin@wonderfulmind.com.au.
Feedback and complaints
Please speak with your clinician or email feedback@wonderfulmind.com.au. If you are not satisfied, you can contact the Office of the Australian Information Commissioner or the Health Complaints Commissioner (Victoria).
This summary is a draft for review. Please check it against your current privacy policy before the site goes live.